What is a 'Pre-Order'?
The ability to purchase products that are not (yet) in stock for delivery at a stated time in the future. Each product shown below will clearly state the anticipated arrival date. (Updates will be posted in our Facebook Group: GW Acrylic -Speciality Display Products)
When do I pay for my 'Pre-Order'?
Payment is required via the checkout immediately to confirm your order for the product(s).
Can I combine multiple Pre-Orders?
Yes - multiple Pre-Orders can be consolidated into one dispatch to save on shipping costs.
Please note: If you confirm an order that includes both product(s) which are currently in stock as well as 'Pre-order' product(s), then we will dispatch the 'in stock' product(s) immediately as shipping will have been charged at checkout automatically. The Pre-Ordered product(s) will remain on back order for you.
When do I pay for shipping my 'Pre-Order'?
Shipping will be invoiced via email to all buyers once the stock is in hand and ready to dispatch.
ALL PRE-ORDERS WILL BE CHARGED SHIPPING.
When will I receive my Pre-Order?
We will dispatch all 'Pre-Ordered' products within 3-5 business days AFTER receiving settlement of the shipping invoice.
Your shipping invoice will be issued once the incoming stock has been received into our warehouse.
You will receive a tracking number via email the day of dispatch.
Can I cancel my Pre-Order?
There is no charge for cancelling a Pre-Order at anytime up until your shipping invoice has been issued. However, if you choose to cancel your Pre-Order after receiving the shipping invoice then we will charge 10% of the order total due to administration costs.